Spring Fitness Challenge FAQ

What is the Spring Fitness Challenge?

Every year, Hoo’s Well offers employees and spouses covered by the UVA Health Plan the opportunity to participate in a Spring and Fall Challenge. The Spring Fitness Challenge encourages participants to stay fit and complete actions toward their good health to earn monetary rewards. Complete 52 workouts between January 16 and April 27, 2018 to earn $200. A workout is 30+ minutes of exercise or 7,000 steps and only one workout can be logged per day.

Who is eligible to participate?

All UVA employees and spouses on the UVA Health Plan are eligible to earn $200 each for completing the Spring Fitness Challenge. All rewards will be paid in the UVA Health Plan subscriber’s July 2018 paycheck. You must be on the UVA Health Plan and earning a paycheck at the time of payout. All rewards are considered taxable income.

Retirees, grant funded post-doctoral fellows, and COBRA enrollees are *not eligible for rewards. Spouses must be enrolled on the UVA Health Plan during the Challenge period and at time of payout to earn the reward.

I am a new employee at UVA. When am I eligible for Hoo’s Well rewards?

Employees must have elected their benefits to be eligible for Hoo’s Well rewards.

It can take 30 days from the date you submit your health benefits election for your information to be recognized in the ActiveHealth portal. Contact Hoo’s Well at hooswell@virginia.edu or AskHR at 434.243.3344 if you have questions about your eligibility or benefits enrollment.

What’s in it for me?

Eligible employees who complete 52 workouts between January 16 and April 27, 2018 will receive $200 in their July 2018 paycheck (taxable income). Spouses enrolled on the UVA Health Plan can also complete 52 workouts to earn an additional $200 in the subscriber’s paycheck.

How do I keep track of my participation in the Spring Fitness Challenge?

To get started, go to the ActiveHealth Portal (www.myactivehealth.com/hooswell). Create an account if you have not already done so. If you have participated in a previous challenge, you will login with your current account. Spouses will need to create their own separate account to keep track of their individual activities.

Once you have logged in, click on “Earn My Rewards.” Locate the Spring Fitness Challenge and click “Work On It” then either self-report your activity or connect a tracking device to log your steps and/or workouts.

What do I do if I am having trouble logging into the ActiveHealth portal?

Contact the ActiveHealth customer service number at 855.231.3715 for assistance.

Does my spouse need to create a separate account in order to participate?

Yes. Spouses covered by the UVA Health Plan will need to log in to www.myactivehealth.com/hooswell and create their own account in order to complete the Spring Fitness Challenge.

Why am I not seeing my spouse’s information in my account?

In an effort to protect your privacy and offer a secure tracking portal, you will only be able to see your own personal information and progress in the ActiveHealth portal. In order for your spouse to participate in the Spring Fitness Challenge, he/she must create and account or sign in to www.myactivehealth.com/hooswell separate from your account. Our system will recognize him/her as your spouse when they submit their details. Encourage your eligible spouse to participate in the Spring Fitness Challenge to earn additional rewards!

Remember, all rewards earned by the spouse on the UVA Health Plan will be deposited in the subscriber’s paycheck in July 2018.

How long do I have to complete the challenge?

The Spring Fitness Challenge is open from January 16 through April 27, 2018. The deadline to complete all 52 workouts is April 27, 2018. This allows all participants a 13-week period to complete the Challenge.

Keep in mind you can only record one workout toward the Fitness Challenge per day. If you don’t start tracking your activity on or before March 7, 2018, you will not have enough days left before the deadline to complete all 52 workouts required to earn $200 for this step!

What will happen to my health information that is collected from the Challenge?

Hoo’s Well wants to provide you with the appropriate resources, so that you have the tools to be healthy. The information you’re submitting is voluntary and is being collected and submitted to HIPAA approved Health Plan Partners who the UVA Health Plan has signed a HIPAA Business Associate Agreement with to perform, permitted by HIPAA, for “treatment, payment and health care operations” purposes, including follow-up health-education, disease management, and improvement of the UVA Health Plan and its Hoo’s Well program. Our providers may use the information collected to send you invitations to participate in health improvement programs that are specific to your needs. The invitations to these programs are totally voluntary and kept confidential, between the providers and the UVA Health Plan. Although participation is encouraged, you are welcome to decline participation for any invitation that you may receive. The information is also used at an aggregate level, to report on the UVA Health Plan participants health status as a whole. All reporting at the institutional level is DE identified and in aggregate form. For example, we may report that 8% (799) of our participants, report tobacco use.

What if I used to work at UVA but now I am a dependent of someone who works at UVA or vice versa?

Please contact Active Health at 855.231.3715 and if they are not able to assist you, contact the HR Service Center at AskHR@virginia.edu.

Fitness Challenge FAQ

Do I have to use a Fitbit, App, or Activity Tracker to participate in the Fitness Challenge?

No. You do not need to use an activity tracker or mobile application in order to participate in the challenge. This feature is available to make tracking and logging your activity easier. If you’d prefer to manually enter your activity by self-reporting it, you will still earn credit by doing so.

I thought I connected a fitness tracker last year, but my steps don’t seem to be tracking. What should I do?

Click on “Earn Your Rewards” in the ActiveHealth Portal (www.myactivehealth.com/hooswell). Under the “Spring Fitness Challenge” click on “Work On It”. Under the drop-down menu, you will see “Click HERE to sync your compatible fitness device or app.” Follow the link and select the prompts to connect the app or device you wish to sync with the portal.

If it shows your device is currently connected, but no activity information is tracking, you can reboot your device in the portal by clicking “Delete”. Don’t worry, this won’t delete your information in the portal or on your tracking device. It simply allows you to disconnect and reconnect the device to ensure your tracker and the portal are communicating with each other.

What if I want to use an activity tracker, but it is not compatible with the ActiveHealthPortal?

If you have an activity tracker you’d prefer to use, but it is not compatible with the ActiveHealth portal, you may still use this to track your activity or steps. Be sure to keep track of your step count each day, and then manually log this activity from your device into the portal. A list of compatible devices can be found at www.myactivehealth.com/hooswell. Under “Earn Your Rewards” you will find a “List of Approved Fitness Devices”.

Will an Apple Watch sync with the ActiveHealth Portal?

Apple products are scheduled to sync on the ActiveHealth Portal this quarter. Check back soon to connect your Apple device. Data from Apple apps should also sync. For example: If you track an activity using the Runkeeper app from the Apple watch, the data should be sent to the ActiveHealth Portal. Please confirm that your data is syncing to the Portal if you choose to use the Apple Watch.

Will we receive free Fitbits again?

In January, 2016 Hoo’s Well gave free Fitbits to anyone on the UVA Health Plan. We are not able to give out free Fitbits at this time but we can direct you to the UVA Bookstore to purchase one for yourself. The UVA Bookstore/Cavalier Computers offers a 10% discount. Please stay tuned for future promotions.

Can I log both time and steps to get credit?

Yes. You can log a mixture of exercise time and steps to earn credit toward completing the challenge. Be sure that the activity or steps logged reach the minimum requirement per day (30+ minutes or 7,000+ steps) in order for them to count toward your goal of 52 workouts.

Why do you require 7,000 steps to count an exercise toward the Challenge?

The American Heart Association recommends that the average adult achieve 10,000 steps each day. We are still falling shy of this goal, and based on the amount of time in the challenge and the required 52 workouts, our employees should have plenty of time to complete this if they choose to participate. The Fall Fitness Challenge encouraged employees to reach 7,000 steps and we want to help you maintain this level of activity.

You can earn $200 for completing the 52 workouts AND spouses covered by the Health Plan can also earn $200 as well. We do not plan to increase the step count in the near future. We will also keep the option of recording time vs. steps if that option is easier for people to reach the goal. We want to make the Challenge fun and are mindful of busy schedules, but still want to encourage folks to increase their daily activity and challenge themselves to get more steps in their day!

What if I feel I cannot complete the activity due to illness or a physical condition?

If you have a medical condition that makes you unable to participate, or your physician has indicated it is medically inadvisable for you to attempt the challenge, either you or a physician may contact us at 434.243.3344 or hooswell@virginia.edu to discuss the reasonable alternative.

In order to process your reasonable alternative within a timely fashion, you are encouraged to reach out to Hoo’s Well to make your request by March 30, 2018. Please note: A reasonable alternative will be considered incomplete if you do not contact Hoo’s Well to request by noon of the Challenge end date (4/27/18).

What resources are available to help me complete the Fitness Challenge?

Hoo’s Well offers many fitness, stretching, and walking opportunities to help you meet your activity goals. Our Spring Hoo’s Well Schedule is available online and always updated to allow you to find a class that works for your schedule and personal interests. Visit the main homepage of the Hoo’s Well website (look under “Resources” or on the left navigation bar for “Schedule”) for a full calendar of activities and FREE drop-in classes at IM-Rec this spring. Options include (but are not limited to) swim, Karate, tennis, yoga, weight training, Pilates, RunYo, Kayaking, Zumba, and more!

If I am on the Basic Health Plan, will my rewards be deposited in my HSA?

No, your reward will be deposited in your July/August 2018 paycheck.

As a Basic Health high deductible health plan (HDHP) enrollee, can I elect to contribute my Hoo’s Well rewards to my Health Savings Account (HSA)?

Yes, if you are on the Basic Health plan and have a Health Savings Account (HSA), you can elect to have some/all of your wellness rewards placed in to your HSA as long as you do not exceed the IRS maximum for 2018. These rewards include the biometric screening, the online health assessment, the fall fitness challenge and the spring fitness challenge. Please complete the HSA One Time Request Change Form. Follow the instructions on the form and submit by the deadline, July 1, 2018. To submit, please email a completed form to ASKHR@viginia.edu or fax to 434-924-4486. Please contact UHR at 434-243-3344 with any questions.