How To File A Complaint
We encourage you to speak up if you feel you are being treated disrespectfully. UVA offers many options when seeking assistance, such as your supervisor, department management, HR representative, FEAP consultant, or the University Ombuds. We also have a Respectful Workplace Complaint System.
Complaint System Workflow
1. File a complaint
- Use the Complaint System to report information regarding your situation
- Click “Submit” at the bottom of the screen
- Your complaint information will be submitted to the Respect@UVA Coordinator in HR
2. HR receives complaint
The Respect@UVA Coordinator or designee will review your complaint and contact you within two business days.
3. Information Gathering
The Respect@UVA Coordinator or designee will
- discuss the complaint with you
- review details
- gather supporting information
4. Information Evaluation
The Respect@UVA Coordinator or designee will send the complaint to the appropriate office for investigation. Only those individuals who need to know will be contacted and provided with sensitive information to the extent necessary to resolve the complaint.
The relevant office will investigate the complaint to conclusion through its internal processes.
The Respect@UVA Coordinator or designee will compile a report with results of the investigation and will send the report to the respective VP/Dean and the Vice President and Chief Human Resource Officer.
Medical Center reports will be directed to the Vice President and Chief Human Resource Officer and the Vice President and CEO of the Medical Center.
The Respect@UVA Coordinator or designee (whoever made first contact with you) will follow up to check in on your situation and ensure that the initial complaint has been resolved.
Questions? Contact the Respect@UVA Coordinator at 434.924.4758 or read the Complaint System FAQ.
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